30 Day Hassle-free returns
We promise you'll love your new purchase. If you don't, we'll refund you with no questions asked!
OUR 30 DAY HASSLE-FREE RETURNS POLICY
At Smart Home Sounds, we strive to offer the best service possible for our customers and only sell and recommend products we have tried, tested and love ourselves. However, the best way to know if a product is right for you is to test it yourself.
For a risk-free purchase, we’ve given you 30 days to test out your new items and if you’re not 100% satisfied, we’re happy to refund your order with no questions asked.
Return costs for non-faulty items are the responsibility of the purchaser as our standard shipping is free.
All we ask is that all items are sent back as received, in their original condition and with the original packaging, manuals & components.
HOW DOES THE RETURNS POLICY WORK?
- Place an order with Smart Home Sounds on any qualifying items (look for the 30 days hassle-free returns icon on the product page)
- Your 30 Days start when your order arrives. Test and enjoy your new purchase from the comfort of your home over the next 30 days. Not applicable if the below products have been opened or used - In-ear headphones, Vinyl, video games + turntable cartridges & stylus.
- If, for any reason, it’s not quite what you expected and you’re not 100% satisfied, simply get in touch with our team via email, phone or live chat and we will start the return process for you.
Please read our full Terms & Conditions here.
