Extended 6 Year Warranty on all Sonos products

Cookie Policy

This Cookies Policy sets out the basis on which we, Smart Home Solutions Ltd, use cookies and similar technologies on our website, https://www.smarthomesounds.co.uk (our website).

We may update this Cookies Policy from time to time in order to keep you fully informed about our latest practices involving cookies and similar information-gathering technologies on our website. You should check this Cookies Policy each time you visit our website in order to find out whether our use of cookies and similar technologies has changed. This Cookies Policy is effective from 25/05/2018.

We recommend that you print a copy of this Cookies Policy for your records.

Contents

  • About cookies
  • Types of cookies used
  • Essential cookies
  • Functional cookies
  • Analytical or performance cookies
  • Targeting cookies
  • Third party cookies
  • Web beacons
  • How to accept or reject cookies
  • Copyright, credit and logo

About cookies

Cookies are data files that are sent between web servers and web browsers, processor memory or hard drives (clients) to recognise a particular user’s device when the user accesses a website. They are used for a range of different purposes, such as customising a website for a particular user, helping a user navigate a website, improving that user’s website experience, and storing that user’s preferences and login information.

Cookies can be classified as either ‘session’ or ‘persistent’ cookies. Session cookies are placed on your browser when you access a website and last for as long as you keep your browser open. They expire when you close your browser.

Persistent cookies are placed on your computer when you access a website and expire at a fixed point in time or if you manually delete them from your browser, whichever occurs first.

Cookies will be set either by our website domain or by third party domains on our behalf. Cookies set by us on our website domain are referred to as ‘first party’ cookies. Cookies set by third party domains or set on or via our website domain on behalf of third parties are referred to as ‘third party’ cookies.

Cookies do not usually contain personal information. Cookies may, however, be used in combination with other information to identify you.

We use first party and third party cookies on our website, and both session and persistent cookies.

If you require further information about cookies in general, please visit www.allaboutcookies.org

Types of cookies used

We use the following types of cookies on our website:

Essential cookies

These are cookies which are necessary in order for us to run our website and its essential functions. We use essential cookies for the following purposes on our website:

  • to administer our website.
  • to ensure our website functions properly when you interact with it.
  • for storing information about your shopping cart and the items you have placed in it.
  • for processing payments for goods and services you purchase on or via our website.
  • for logging into password protected areas or accessing other secure areas of our website.

Functional cookies

These are cookies that store information about your preferences and your previous interactions with our website, and recognise you whenever you return to a website, in order to improve your website experience and personalise it for you. We use functional cookies for the following purposes on our website:

  • to recognise you when you return to our website.
  • to improve your experience of our website.
  • to recognise whether you have accepted the use of cookies on our website.
  • to recognise the type of browsing device you are using, including your browser and browser settings, for the purpose of displaying our website to you in an appropriate format.
  • for the purpose of providing our live chat service.

Analytical or performance cookies

Analytical cookies track and gather data about what a user does on a website. We use analytical cookies for the following purposes on our website:

  • to analyse users’ access to and use of our website and its features.
  • to improve our website, including its usability, functionality, content and user experience.

The information we collect using analytical cookies is collected on an anonymised basis.

Targeting cookies

Targeting cookies record information about your visit to and use of our website, for advertising purposes. We use the targeting cookies for the following purposes on our website:

  • to track whether you have come to us via an advertisement we have placed on a search engine results page or another website and to record information relating to how you came to us such as your geographical location when you accessed our website, the time of day you visited and the device you were using.

First party cookies

First party cookies used in relation to our website include:

CookieCookie NamePurposeMore info

Session Cookie

PHPSESSID

This session cookie is essential for the identification of a user on Smart Home Sounds Ltd's website. This cookie is deleted when you close your browser.

Magento eCommerce Cookies

form_key

mage-cache-storage

mage-cache-storage-section-invalidation

mage-messages

mage-translation-file-version

mage-translation-storage

section_data_ids

mage-cache-timeout

mage-cache-sessid

store

session-set

_dc_gtm_UA-32577553-1

amazon-pay-abtesting-new-widgets

These cookies are set by our Magento site to provide a smooth checkout and purchasing experience

Google Analytics

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.


Google Analytics Cookie Usage on Websites (includes list of cookies used)


Types of cookies used by Google

JivoChat

jv_close_time_JQhvG271iA

jv_enter_ts_JQhvG271iA

jv_invitation_time_JQhvG271iA

jv_pages_count_JQhvG271iA

jv_utm_JQhvG271iA

jv_refer_JQhvG271iA

jv_visits_count_JQhvG271iA

jv_city_JQhvG271iA

jv_country_JQhvG271iA

jv_store_cdn_resolve_time

jv_store_available_host

jv_store_JQhvG271iA_position

jv_store_JQhvG271iA_client

jv_store_JQhvG271iA_app

jv_messages_items_JQhvG271iA

jv_eBuffer_JQhvG271iA

These cookies are used to collect information about how visitors use our site for our 3rd party chat application, JivoChat. The cookies help to determine when to trigger a chat prompt to the user, and what message should be communicated on certain pages.


Click here

for an overview of privacy at JivoChat

Third party cookies

Third parties may use cookies on, via, or in relation to our website in order to analyse your use of our website and/or to display advertisements (including third party advertisements) to you and for advertisement conversion tracking such as Google AdWords, if used. .

Third party cookies used in relation to our website include:

CookieCookie NamePurposeMore info

Google Adwords, Remarketing and Advertising

gwcc

1P_JAR

AID

APISID

CONSENT

DSID

DV

HSID

IDE

NID

SAPISID

SID

SIDCC

SSID

TAID

UULE

These cookies are used for the purposes of ad-related products by Google. This includes conversion cookies to help us determine how many times users who click on our Google Adwords ads end up purchasing our products.

We also use cookies named ‘AID’, ‘DSID’ and ‘TAID’, which are used to link your activity across devices if you’ve previously signed in to your Google Account on another device. We do this to coordinate that the ads you see across devices and measure conversion events.


Types of cookies used by Google


Cookie: Definition by Google

Amazon Pay

session-id

session-token

session-id-time

ubid-main

These cookies are used to collect information for the purposes of allowing you to use the payment methods already associated with your Amazon account


Click here

for an overview of privacy at Amazon Pay

New Relic

JSESSIONID

NRREFL

NRREFP

NREUM

TSNGUID

NRAGENT

These cookies are used to collect information about the uptime and performance of our website for the purposes of monitoring and addressing any site/server related issues.


Click here

for an overview of privacy at New Relic

Click here for New Relic cookies used by Browser

Twitter

__utma

_ga

_gid

ct0

_twitter_sess

dnt

eu_cn

guest_id

kdt

personalization_id

remember_checked_on

syndication_guest_id

tfw_exp

__widgetsettings

local_storage_support_test

These cookies are used to display a list of the latest tweets and embedded tweets from the Smart Home Solutions Ltd Twitter account on the blog homepage and other internal pages of the website.


Click here

for an overview of Twitter’s use of cookies and similar technologies

Cookie Notice

__cfduid

_ga

_hp2_id

optimizelyEndUserId

These cookies are used to determine the showing of the cookie notice to the user, based on whether or not they have previously acknowledged and prompted the notice to be hidden.


Click here

for an overview of privacy & security at SilkTide (creator of the cookie consent notice script)

Reviews.co.uk

__cfduid

_drip_client_2437764

_ga

_gid

reviewPath

These cookies are used for the purposes of displaying user reviews collected for the website and/or it’s products via the third-party review application, Reviews.co.uk.


Click here

for an overview of Privacy at Reviews.co.uk

We cannot be responsible for the ways in which third parties use information about you which they gather from their use of cookies.

Web beacons

We and any marketing companies we use also embed web beacons in our marketing emails and on our website. Web beacons are small GIF image files which enable us to track your receipt of our marketing emails, how often you view our adverts or website pages, your location, IP address and browser information. Web beacons are activated whenever you open a marketing email or access a page on our website which contains a web beacon. Web beacons transmit data when you view them but are not capable of accessing any other information on your computer. Web beacons are not stored on your hard drive unless you download a GIF image containing them. Some (but not all) browsers enable you to restrict the use of web beacons by either preventing them from sending information back to their source (for example, when you choose browser settings that block cookies and trackers), or by not accessing the images containing them (for example, if you select a ‘do not display images (in emails)’ setting in your email server).

How to accept or reject cookies

The easiest way to accept or reject some or all cookies used by a website is to adjust your browser settings. If you do not know how to do this, the links below set out information about how to change your browser settings for some of the most commonly used web browsers:

Some browsers, such as Chrome and Firefox, allow you to change your settings to browse in ‘incognito’ mode, limiting the amount of data placed on your machine and automatically deleting any persistent cookies placed on your device when you finish your browsing session. There are also third party applications which you can add to your browser to block or manage cookies.

You can opt out of Google Analytics tracking by visiting http://tools.google.com/dlpage/gaoptout

You are welcome to block the use of some or all of the cookies we use on our website. However, please be aware that doing so may impair our website and its functionality or may even render some or all of it unusable.

You can find more detailed information about cookies and adjusting your browser settings by visiting www.allaboutcookies.org

Copyright, credit and logo

This Cookies Policy is based on a General Data Protection Regulation (Regulation (EU) 2016/769) compliant template provided by GDPR Privacy Policy. For further information, please visit https://gdprprivacypolicy.org

The copyright in this Cookies Policy is either owned by, or licensed to, us and is protected by copyright laws around the world and copyright protection software. All intellectual property rights in this document are reserved. Where we display the GDPR Privacy Policy logo on our website, this is used to indicate that we have adopted a privacy policy template provided by GDPR Privacy Policy as the basis for this Privacy Policy.