Reinventing Home Audio for the Digital Age

Smart Home Sounds was formed by music lovers for music lovers. Our aim was simple, Fill every room of your home with the joy of music!

We instantly fell in love with the Sonos system when it was launched in the UK back in 2006. It provided a real DIY multi-room music system for the home. Customers instantly fell in love with how easy it was to set up, and most importantly the quality of the HiFi sound. Now Sonos offers multiple smart speakers to suit any room size along with a fantastic range of TV-compatible smart speakers. Music choice on Sonos is unrivalled with support for all leading streaming services as well as radio station choice powered by TuneIn. Recent Airplay 2 support and voice control from Amazon Alexa keep Sonos ahead of the pack once more.

Reinventing Home Audio for the Digital Age

Why choose Smart Home Sounds

We are very aware there are a lot of retailers that offer Sonos products in-store & online. When we started selling Sonos products in 2011, we aimed to offer the highest level of customer service along with expert product knowledge. Today, we are confident to say our shopping experience & level of product support will be hard to beat anywhere in the UK. We also offer a free extended 6-year warranty on all Sonos products as well as a price beat policy on genuine UK Sonos stock. All orders are shipped on a free next day delivery service seven days a week. Additionally, once you buy from smart home sounds, you will be entered into our loyalty scheme which guarantees you money off your next Smart Home Sounds purchase.

Complete Customer Service


At Smart Home Sounds we are experts in Sonos. Our trained team can help you select the system that is right for you. Once you have chosen your system, we can help you with the setup and configuration of your Sonos product. Should problems arise, please contact us on 0800 677 1100 or email

Out Of Hours Technical Support

If you are experiencing technical difficulties with your Sonos equipment and it is out of our working hours, you may wish to contact the 24/7 Sonos Technical Support team who are available on Twitter, Facebook Messenger 24/7 and email and phone (0800 026 1526 Mon-Fri 9am-5pm). Alternatively, leave us a voicemail or email our support team and we will attempt to get back to you within 24 hours.


We offer free, next day delivery on all orders. Orders placed before 4pm on a working day will be dispatched that same day for next day delivery. If an order (over £150) is placed before 4pm on a Friday it will be dispatched on a one hour timed Saturday delivery. Alternatively, you can request for the items to be delivered on Sunday or next working day at no additional charge.

Any orders placed after 4pm on a Friday will be processed the next working day for next day delivery.

All deliveries will have email and text notifications, enabling you to track your delivery every step of the way. You will be allocated a delivery slot of one hour. We know how frustrating it can be waiting in all day for a parcel!

Next day delivery excludes Ireland, which will be a 1 or 2-day delivery depending on location with an additional cost. Please call or email us for more details.

6 Year Warranty

Get true peace of mind with our FREE extended 6 year warranty on every Sonos product bought from us.

At Smart Home Sounds, we endeavour to provide the best possible service on the market to our customers and are always looking for ways to go the extra mile. We understand investing in a top quality speaker or home cinema system is a big thing and we want to give you complete peace of mind when you purchase a Sonos system from us.

And because we are so impressed with the build quality of all Sonos products, we now offer an automatic 6 year warranty on all Sonos products at no extra cost. If your product becomes faulty in the first 6 years from purchase, we will repair or replace your unit with a brand new item. In the event your product is unrepairable and the model purchased is no longer available, customers will be issued with a store credit for the full value of the failed product.

See terms & conditions for full details.

Loyalty Scheme

Every customer who buys from Smart Home Sounds are automatically entered into our loyalty scheme which entitles you to a discount off your next purchase. We do send loyalty emails but please get in touch before your next purchase so we can arrange your discount. We have a loyalty scheme in place as we are sure once you experience Sonos in your home, together with Smart Home Sounds' excellent support, you will want to use us again, and more importantly, add more Sonos zones to your home. If you do not wish to receive these special offers, you can opt out at any time.

Sonos Powered Listening Pod

As online specialists, we are constantly striving to make our online shopping experience the best it can be with pre-sale advice to include unique product set-up & unboxing videos along with multiple set-up scenarios being answered by our content-rich blog. We also offer a highly rated customer service throughout the complete shopping experience. All Sonos purchases from Smart Home Sounds include free next day timed delivery, a price match policy and of course our highly commended loyalty scheme. After all, Sonos can be addictive!

Firstly, as a company of avid music fans, we believe music should be heard as the artist intended - and purchasing audio products should ultimately be about listening! Historically, dedicated listening rooms have been reserved for the HiFi elite and in general, a Sonos demo is normally experienced in a noisy, large open showroom, which does not simulate most peoples Lounge, Kitchen or Bedroom accurately. Our listening pod allows our customers to experience the complete family of Sonos PLAY speakers in great depth as well as experiencing the Sonos home theater surround sound set-up. We also encourage our visitors to dive into the Sonos app and select their favourite music when demoing the Sonos speakers.

"I totally recommend Smart Home Sounds. Their advice and support was first class, adding to the quality and functionality of the SONOS system."

Mike Tindall MBE

Smart Home Sounds customer