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At Smart Home Sounds we pride ourselves on customer satisfaction and would like our customers to be 100% happy with their purchase.
We offer 30-day hassle-free returns and personalised service from real-life people. If an item doesn't meet your expectations, simply return your item to us in its original condition and packaging within 30 days for a full refund or exchange.
Exclusions:
For hygiene reasons we cannot accept the return of in-ear headphones that have been opened with the seal broken.
Video games cannot be returned if the seal is broken (unless faulty)
Want to return a faulty or damaged product? No worries - Smart Home Sounds will arrange a collection or exchange should this be necessary.
Sony’s “Extra Bass” SRS-XB33 portable bluetooth speaker is a great addition to any student’s backpack or holiday inventory, offering solid sound and a large 24 hour battery life wherever you choose to take it. This, paired with an IP67 rated waterproof design and an inbuilt light show, makes the SRS-XB33 a no brainer for your next portable audio purchase.
Sony’s X-Balanced Speaker Drivers for bass and clarity
Bluetooth 5.0 for a connectivity range of 30m
24 hour battery life and inbuilt phone charger
IP67 rating for dust and water protection
Colourful lighting that changes in time with the music
Compact design to take on the go
Impressive Sound On The Go
Sony have employed a pair of their expertly designed X-Balanced speaker drivers, refined to maximise the speaker diaphragm for lower sound distortion whilst keeping to a smaller size for better portability. The SRS-XB33 is part of the Extra Bass range & offers impressive bass output for a speaker of this size, making it a great all rounder from background music all the way up to louder party-style listening.
Enhance your party listening with Live Mode, a neat feature offering a 3D sound experience at just the touch of a button. Take festival fun with you wherever you go!
Reliable Bluetooth Connection & Speakerphone Function
Bluetooth 5.0 has been built into the SRS-XB33 to offer an impressive connectivity range of 30m, meaning you don’t need to worry about keeping your connected phone or device too close to the speaker when playing.
You’ll also be able to enjoy hands-free phone calls. If you receive an incoming call, music playing through the speakers will automatically pause and the call can easily be answered by a touch of the play/pause button. The SRS-XB33 has an inbuilt microphone, meaning you don't need to dig for your phone when a call comes in. You can even adjust the call volume using the speaker controls, making the speakerphone experience easy.
Long-Lasting Battery Life
Battery longevity is at the heart of the SRS-XB33’s design. When using EXTRA BASS™ and party lighting you’ll get an impressive 14 hours of playback time from one charge, enough to power even an all-night party. If looking for a more understated listening experience, turn EXTRA BASS™ and party lighting off for an outstanding 24 hours of playback time.
As an extra bonus, you can even use the SRS-XB33 to charge other devices, like your phone, via USB-C.
Party Features
One of the most striking features of the SRS-XB33 is its inbuilt party lighting which is not only amazingly colourful but actually flashes in time with the music being played. Perfect for a party, barbeque or social event, party lighting adds an extra little something that we don’t usually see on portable speakers. If the lighting isn’t for you, don’t worry you can easily turn this feature off when not required.
Party Mode will allow you to pair up to 100 Sony bluetooth speakers so that the same music plays simultaneously throughout. This will allow you to extend the party throughout the house and into the garden so that no one misses a beat.
Durable, Waterproof Design
SRS-XB33 is the perfect speaker to take on the road, combining a small form factor with durable materials meaning it won’t let you down after a bit of rough handling. Water, saltwater, dust and rust resistance have been built in to make the SRS-XB33 a true indoor-outdoor speaker perfect for a camping trip, barbeque or beach day.
Having been granted an exposure rating of IP67, SRS-XB33 will survive submersion in 1m of water for up to 30 minutes and block dust and sand. You don’t need to worry about using this speaker by the side of the pool and can even wash it off when it gets dirty.
Get true peace of mind with our FREE extended 6 year warranty on every Sonos product bought from us
True Peace Of Mind With Our 6 Year Sonos Warranty
We endeavour to provide the best service possible & go the extra mile. We are so impressed with the build quality of all Sonos products, we offer an automatic 6-year extended warranty on all Sonos products at no extra cost, giving you complete peace of mind.
If your product becomes faulty in the first 6 years from purchase, we will repair or replace your unit with a brand new item. If the product is unrepairable and the model purchased is no longer available, you will be issued with a store credit for the full value paid of the failed product.
How do I activate my 6-year Sonos warranty?
The good news is you don't need to follow any additional steps to activate your extended 6-year warranty. No paperwork is required as this process is done digitally.
Your warranty starts from the date your speaker is first activated
We will be able to obtain all your details from the serial number of your registered product.
All batteries will be covered by the standard manufactures warranty
This warranty does not cover products installed for commercial use.
We promise you'll love your new purchase. If you don't, we'll refund you with no questions asked!
OUR 30 DAY HASSLE-FREE RETURNS POLICY
At Smart Home Sounds, we strive to offer the best service possible for our customers and only sell and recommend products we have tried, tested and love ourselves. However, the best way to know if a product is right for you is to test it yourself.
For a risk-free purchase, we’ve given you 30 days to test out your new items and if you’re not 100% satisfied, we’re happy to refund your order with no questions asked.
Return costs for non-faulty items are the responsibility of the purchaser as our standard shipping is free.
All we ask is that all items are sent back as received, in their original condition and with the original packaging, manuals & components.
HOW DOES THE RETURNS POLICY WORK?
Place an order with Smart Home Sounds on any qualifying items (look for the 30 days hassle-free returns icon on the product page)
Your 30 Days start when your order arrives. Test and enjoy your new purchase from the comfort of your home over the next 30 days. Not applicable on in-ear headphones.
If, for any reason, it’s not quite what you expected and you’re not 100% satisfied, simply get in touch with our team via email, phone or live chat and we will start the return process for you.
Start collecting your points today to spend on future purchases from SHS.
What are SHS Loyalty Points?
We love rewarding our loyal customers - that's why you'll earn SHS Loyalty Points for every pound you spend on gaming purchase from us which can be spent on future purchases!
How do I earn SHS Loyalty Points?
You will earn 10 Loyalty Points for every £1 spent.
An average £50 game will earn you £1.25 to spend on future purchases.
Points will be earned on any gaming purchase made at Smart Home Sounds.
You must create a Smart Home Sounds account to collect your points. Points earned will then show in your SHS account.
Points are added to your account 30 days after purchase.
How do I spend my SHS Loyalty Points?
400 SHS Loyalty Points equate to £1.00 to spend on future purchases.
You can spend your SHS Loyalty Points on any product on our website from future games to headphones, speakers, TVs and more.
Click 'Spend Points' at checkout to apply your points - points cannot be used alongside any other coupons or discount codes.
If you return your order, any points spent on that order will be reimbursed. Any points earned on a returned item will be rescinded. Please allow up to 7 working days for your points to adjust in your account.
Shop with confidence this festive period. If they don't love it, return it!
Our Extended Christmas Returns
We've extended our normal returns for the festive season. Any gifts bought between 27th October 2023 and 22nd January 2024 can be returned up until 31st January 2024.
How does the returns policy work?
If a gift is unwanted, customers must contact Smart Home Sounds by the 31st January 2023 via phone, email or live chat. Our team will assist you in the returns process.
Items must be fully unopened and sealed. Return postage will be at the cost of the customer.
If the unwanted item is opened, this will revert to our regular 30 days returns policy.
Faulty items will follow our standard returns procedure.
FREE Extended 5 Year TV Warranty
True peace of mind on your new TV purchase
Enjoy your entertainment worry free
Extended 5 year warranty gives you peace of mind that you're covered for longer.
How do I activate my 5 Year Warranty?
Sony
Simply submit your extra warranty request from the moment of purchase up to 90 days after purchase.
You will need your TV serial number to make your claim.