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Price Promise
Have you seen this product advertised for a lower price? If so, please get in touch and we will try our best to match or beat it. Fill in your details below, or alternatively call us on 0800 677 1100.
At Smart Home Sounds we pride ourselves on customer satisfaction and would like our customers to be 100% happy with their purchase.
We offer 30-day hassle-free returns and personalised service from real-life people. If an item doesn't meet your expectations, simply return your item to us in its original condition and packaging within 30 days for a full refund or exchange.
Exclusions:
For hygiene reasons we cannot accept the return of in-ear headphones that have been opened with the seal broken.
Video games cannot be returned if the seal is broken (unless faulty)
Want to return a faulty or damaged product? No worries - Smart Home Sounds will arrange a collection or exchange should this be necessary.
JBL Charge 5 Portable Waterproof Power Bank Speaker
JBL’s powerhouse portable speaker offers not only great audio but acts as a charging bank for your phone and other devices. Boasting Bluetooth 5.1, 20 hours of battery life and an optimised long-excursion driver, the JBL Charge 5 is the perfect speaker to take out on your travels.
Optimised long-excursion driver, separate tweeter and dual JBL bass radiators
20-hour battery life
USB- charging port for your phone and other devices
IP67 waterproof and dustproof rating
Range of colours available
Bold, Impressive Audio
Housing an optimised long-excursion driver, separate tweeter and dual JBL bass radiators, the Charge 5 will more than power your beach trip, camping holiday or gathering. A step up from the award-winning Flip 5, the Charge 5 will offer more bass and a wider, more separated soundstage making it better suited for larger spaces.
In comparison to the Charge 4, the new 5th Generation has an increased woofer size and additional tweeter to boost the sound you hear and make your listening experience even better than before.
Bluetooth 5.1 and JBL Party Boost
Powerful Bluetooth 5.1 integration offers an impressive 40m approx. of connectivity, meaning you won't be left short without connection when taking the Charge 5 out on your next adventure. Pairing is quick and doesn’t suffer from faults, so you won’t miss a minute of your favourite tunes and audio content.
The JBL Party Boost feature can be enabled to stereo pair two Charge 5s for a more impactful, separated sound stage. This feature can be further utilised to link up to 100 Party Boost enabled speakers in a group, a neat touch if you and a friend want to pair your speakers up for a party or gathering.
Built-In Powerbank and Long Battery Life
The Charge 5 features a USB-A charging port allowing you to plug in and charge your devices on the go. In our mind, this makes the Charge 5 a perfect camping or travelling speaker, as you can quickly charge up your phone without needing to pack a separate charging brick.
20 hours of playback time from a single charge further safeguards you on your adventures, as you won’t need to worry about the music stopping. The USB-C charging port will allow you to charge up the speaker easily, and an LED power indicator is inbuilt to tip you off when the battery is getting low.
IP67 Dust and Waterproof Design
At just 960g in weight, the Charge 5 can easily be tucked away in a rucksack or taken away with you. Available in a range of bold colours, the Charge 5 will surely make a statement and stand out from other, more subdued, portable speaker options out there.
The IP67 water rating means the Charge 5 can survive being submerged for up to 30 minutes in a meter of water, so you won’t need to worry about using this speaker on the side of the pool or by the sea. It’s also protected against dust exposure, perfect for a day at the beach!
JBL Charge 5 - Pros & Cons
JBL Charge 5 Pros
+ Impactful sound with a long-excursion driver, separate tweeter and dual JBL bass radiators
Get true peace of mind with our FREE extended 6 year warranty on every Sonos product bought from us
True Peace Of Mind With Our 6 Year Sonos Warranty
We endeavour to provide the best service possible & go the extra mile. We are so impressed with the build quality of all Sonos products, we offer an automatic 6-year extended warranty on all Sonos products at no extra cost, giving you complete peace of mind.
If your product becomes faulty in the first 6 years from purchase, we will repair or replace your unit with a brand new item. If the product is unrepairable and the model purchased is no longer available, you will be issued with a store credit for the full value paid of the failed product.
How do I activate my 6-year Sonos warranty?
The good news is you don't need to follow any additional steps to activate your extended 6-year warranty. No paperwork is required as this process is done digitally.
Your warranty starts from the date your speaker is first activated
We will be able to obtain all your details from the serial number of your registered product.
All batteries will be covered by the standard manufactures warranty
This warranty does not cover products installed for commercial use.
We promise you'll love your new purchase. If you don't, we'll refund you with no questions asked!
OUR 30 DAY HASSLE-FREE RETURNS POLICY
At Smart Home Sounds, we strive to offer the best service possible for our customers and only sell and recommend products we have tried, tested and love ourselves. However, the best way to know if a product is right for you is to test it yourself.
For a risk-free purchase, we’ve given you 30 days to test out your new items and if you’re not 100% satisfied, we’re happy to refund your order with no questions asked.
Return costs for non-faulty items are the responsibility of the purchaser as our standard shipping is free.
All we ask is that all items are sent back as received, in their original condition and with the original packaging, manuals & components.
HOW DOES THE RETURNS POLICY WORK?
Place an order with Smart Home Sounds on any qualifying items (look for the 30 days hassle-free returns icon on the product page)
Your 30 Days start when your order arrives. Test and enjoy your new purchase from the comfort of your home over the next 30 days. Not applicable on in-ear headphones.
If, for any reason, it’s not quite what you expected and you’re not 100% satisfied, simply get in touch with our team via email, phone or live chat and we will start the return process for you.
Start collecting your points today to spend on future purchases from SHS.
What are SHS Loyalty Points?
We love rewarding our loyal customers - that's why you'll earn SHS Loyalty Points for every pound you spend on gaming purchase from us which can be spent on future purchases!
How do I earn SHS Loyalty Points?
You will earn 10 Loyalty Points for every £1 spent.
An average £50 game will earn you £1.25 to spend on future purchases.
Points will be earned on any gaming purchase made at Smart Home Sounds.
You must create a Smart Home Sounds account to collect your points. Points earned will then show in your SHS account.
Points are added to your account 30 days after purchase.
How do I spend my SHS Loyalty Points?
400 SHS Loyalty Points equate to £1.00 to spend on future purchases.
You can spend your SHS Loyalty Points on any product on our website from future games to headphones, speakers, TVs and more.
Click 'Spend Points' at checkout to apply your points - points cannot be used alongside any other coupons or discount codes.
If you return your order, any points spent on that order will be reimbursed. Any points earned on a returned item will be rescinded. Please allow up to 7 working days for your points to adjust in your account.
Shop with confidence this festive period. If they don't love it, return it!
Our Extended Christmas Returns
We've extended our normal returns for the festive season. Any gifts bought between 27th October 2023 and 22nd January 2024 can be returned up until 31st January 2024.
How does the returns policy work?
If a gift is unwanted, customers must contact Smart Home Sounds by the 31st January 2023 via phone, email or live chat. Our team will assist you in the returns process.
Items must be fully unopened and sealed. Return postage will be at the cost of the customer.
If the unwanted item is opened, this will revert to our regular 30 days returns policy.
Faulty items will follow our standard returns procedure.
FREE Extended 5 Year TV Warranty
True peace of mind on your new TV purchase
Enjoy your entertainment worry free
Extended 5 year warranty gives you peace of mind that you're covered for longer.
How do I activate my 5 Year Warranty?
Sony
Simply submit your extra warranty request from the moment of purchase up to 90 days after purchase.
You will need your TV serial number to make your claim.