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At Smart Home Sounds we pride ourselves on customer satisfaction and would like our customers to be 100% happy with their purchase.
We offer 30-day hassle-free returns and personalised service from real-life people. If an item doesn't meet your expectations, simply return your item to us in its original condition and packaging within 30 days for a full refund or exchange.
Exclusions:
For hygiene reasons we cannot accept the return of in-ear headphones that have been opened with the seal broken.
Video games cannot be returned if the seal is broken (unless faulty)
Want to return a faulty or damaged product? No worries - Smart Home Sounds will arrange a collection or exchange should this be necessary.
Create a brilliant Indoor/ Outdoor speaker experience with the Sonos Amp, Monitor Audio C165s, Monitor Audio Climate 50s and an Audioflow Smart 2-Way Speaker Switch. Discreetly install the Monitor Audio C165s in your ceiling for a permanent audio solution, and use the Monitor Audio Climate 50s as your outdoor speaker solution year-round. The Audioflow 2-way smart speaker switch allows you to isolate and turn off either pair of speakers, allowing you to still enjoy music on the other pair.
Perfect for an indoor/ outdoor listening experience
Monitor Audio C165 perfect for background-mid level listening
Monitor Audio Climate 50 speakers a great solution for a patio or smaller garden
Sonos Amp powers the 4 speakers with an impressive 125 watts per channel
Audioflow 2-way speaker switch will allow you to turn a pair of speakers off whilst still powering the other.
Monitor Audio C165 In-Ceiling Speaker Pair
This great value option from Monitor Audio will offer audio clarity and a great, dynamic sound for a speaker at this price point. Best suited to ambient and mid-level listening, the C165s feature a 6 ½ inch MMP bass driver and Monitor Audio’s signature Gold Dome Tweeter to offer hi-fi quality sound.
Signature Gold Dome Tweeter and 6 ½ inch MMP bass driver
C-CAM gold treble unit for extended frequency response.
Splash and humidity proof for installation in shower rooms/ pool areas
Quick and straightforward installation with innovative Tri-Grip system
Frequency range of 60Hz - 25kHz
Monitor Audio Climate 50 Outdoor Speaker Pair
Perfect for smaller outdoor spaces like patios or terraces, the Monitor Audio Climate 50s are a great audio solution that you can leave out year-round. The weatherproof speaker cabinets are fully moisture and UV resistant, whilst also being able to withstand any extremes of temperature.
C-CAM tweeter with an extended frequency response of 30kHz
Highly-developed C-CAM bass and mid-range integrating smoothly with the treble for lifelike vocals and punchy bass
Versatile bracket with 175 degrees of horizontal or vertical adjustment
Easy installation with secure mounting bracket
Sonos Amp
The Sonos Amp provides the brains to your system and powers the pair of Monitor Audio C165 in-ceiling speakers and Climate 50 outdoor speakers, offering an impressive 125W per channel.
Pair multiple Sonos Amps for a multi-room experience
Inbuilt RCA line-in to connect traditional HiFi sources such as a turntable or CD player
Full Sonos integration & Airplay 2 to cast any audio to your speakers
Pair with Amazon Alexa or Google Assistant device for voice control
Perfect for powering two zones of audio using one Sonos Amp, the Audioflow 2-way smart speaker switch will allow you to turn each pair of speakers on and off independent of each other. This works really well for the Monitor Audio Indoor/ Outdoor speaker bundle, as you’ll be able to turn the garden speakers off when you aren’t out there whilst still listening in the house.
What’s more, the Audioflow 2-Way Smart Speaker Switch can be controlled wirelessly using the Audiofow app, meaning you won't need to reach for the switch itself any time you want to turn a pair on or off.
Hassle Free SetUp and Installation
At a shallow mounting depth of 114mm, the Monitor Audio C165 In-ceiling speakers will install neatly into most ceiling voids. The inbuilt Tri-Grip dog foot clamps allow for minimal fuss installation, ensuring you don’t require any additional screws or fixtures. The Monitor Audio Climate 50s are also supplied with their own wall mounts making them easy to fix to an outside wall.
Installation is simple, only requiring you to run 16 Gauge 2-Core Speaker Cable from the Amp to each speaker. The Audioflow 2-way Smart Speaker Switch just needs to be installed between Amp and speaker pairs to give you individual power control of each pair.
You can connect the Sonos Amp to your TV via HDMI-ARC enabling you to play your TV shows & movies through your newly installed ceiling speakers.
How This Works With Sonos
When connected to the Sonos Amp, the Monitor Audio C165 in-ceiling speakers and Climate 50s will work with any other Sonos speakers around the home as part of your multi-room system. Group rooms to play the same music throughout your home or enjoy different content in different areas of your home.
You can also link the Sonos Amp wirelessly to a Sonos soundbar and use the in-ceiling speakers as surround sound rears.
Additional Content
SHS Ceiling Speaker Guide
Still not 100% sure on the best solution for your home? We’ve got you covered with a selection of handy content!
Get true peace of mind with our FREE extended 6 year warranty on every Sonos product bought from us
True Peace Of Mind With Our 6 Year Sonos Warranty
We endeavour to provide the best service possible & go the extra mile. We are so impressed with the build quality of all Sonos products, we offer an automatic 6-year extended warranty on all Sonos products at no extra cost, giving you complete peace of mind.
If your product becomes faulty in the first 6 years from purchase, we will repair or replace your unit with a brand new item. If the product is unrepairable and the model purchased is no longer available, you will be issued with a store credit for the full value paid of the failed product.
How do I activate my 6-year Sonos warranty?
The good news is you don't need to follow any additional steps to activate your extended 6-year warranty. No paperwork is required as this process is done digitally.
Your warranty starts from the date your speaker is first activated
We will be able to obtain all your details from the serial number of your registered product.
All batteries will be covered by the standard manufactures warranty
This warranty does not cover products installed for commercial use.
We promise you'll love your new purchase. If you don't, we'll refund you with no questions asked!
OUR 30 DAY HASSLE-FREE RETURNS POLICY
At Smart Home Sounds, we strive to offer the best service possible for our customers and only sell and recommend products we have tried, tested and love ourselves. However, the best way to know if a product is right for you is to test it yourself.
For a risk-free purchase, we’ve given you 30 days to test out your new items and if you’re not 100% satisfied, we’re happy to refund your order with no questions asked.
Return costs for non-faulty items are the responsibility of the purchaser as our standard shipping is free.
All we ask is that all items are sent back as received, in their original condition and with the original packaging, manuals & components.
HOW DOES THE RETURNS POLICY WORK?
Place an order with Smart Home Sounds on any qualifying items (look for the 30 days hassle-free returns icon on the product page)
Your 30 Days start when your order arrives. Test and enjoy your new purchase from the comfort of your home over the next 30 days. Not applicable on in-ear headphones.
If, for any reason, it’s not quite what you expected and you’re not 100% satisfied, simply get in touch with our team via email, phone or live chat and we will start the return process for you.
Start collecting your points today to spend on future purchases from SHS.
What are SHS Loyalty Points?
We love rewarding our loyal customers - that's why you'll earn SHS Loyalty Points for every pound you spend on gaming purchase from us which can be spent on future purchases!
How do I earn SHS Loyalty Points?
You will earn 10 Loyalty Points for every £1 spent.
An average £50 game will earn you £1.25 to spend on future purchases.
Points will be earned on any gaming purchase made at Smart Home Sounds.
You must create a Smart Home Sounds account to collect your points. Points earned will then show in your SHS account.
Points are added to your account 30 days after purchase.
How do I spend my SHS Loyalty Points?
400 SHS Loyalty Points equate to £1.00 to spend on future purchases.
You can spend your SHS Loyalty Points on any product on our website from future games to headphones, speakers, TVs and more.
Click 'Spend Points' at checkout to apply your points - points cannot be used alongside any other coupons or discount codes.
If you return your order, any points spent on that order will be reimbursed. Any points earned on a returned item will be rescinded. Please allow up to 7 working days for your points to adjust in your account.
Shop with confidence this festive period. If they don't love it, return it!
Our Extended Christmas Returns
We've extended our normal returns for the festive season. Any gifts bought between 27th October 2023 and 22nd January 2024 can be returned up until 31st January 2024.
How does the returns policy work?
If a gift is unwanted, customers must contact Smart Home Sounds by the 31st January 2023 via phone, email or live chat. Our team will assist you in the returns process.
Items must be fully unopened and sealed. Return postage will be at the cost of the customer.
If the unwanted item is opened, this will revert to our regular 30 days returns policy.
Faulty items will follow our standard returns procedure.
FREE Extended 5 Year TV Warranty
True peace of mind on your new TV purchase
Enjoy your entertainment worry free
Extended 5 year warranty gives you peace of mind that you're covered for longer.
How do I activate my 5 Year Warranty?
Sony
Simply submit your extra warranty request from the moment of purchase up to 90 days after purchase.
You will need your TV serial number to make your claim.