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Price Promise
Have you seen this product advertised for a lower price? If so, please get in touch and we will try our best to match or beat it. Fill in your details below, or alternatively call us on 0800 677 1100.
At Smart Home Sounds we pride ourselves on customer satisfaction and would like our customers to be 100% happy with their purchase.
We offer 30-day hassle-free returns and personalised service from real-life people. If an item doesn't meet your expectations, simply return your item to us in its original condition and packaging within 30 days for a full refund or exchange.
Exclusions:
For hygiene reasons we cannot accept the return of in-ear headphones that have been opened with the seal broken.
Video games cannot be returned if the seal is broken (unless faulty)
Want to return a faulty or damaged product? No worries - Smart Home Sounds will arrange a collection or exchange should this be necessary.
Featuring a modular design and crafted with longevity in mind, the B&O Beosound Level sets a new gold standard for flexible home audio. Built for any room and any position, this speaker lets you move music throughout the home without ever compromising on sound quality. Enjoy an exceptional listening experience in a beautiful, portable form.
IP54 dust and splash resistance rating
Unique design with wide range of positioning options
Up to 16 hours battery life so you can listen all day
Google Assistant is built-in for seamless hands-free use
Adaptable Acoustics
Sound Made To Move
The Beosound Level’s powerful five driver array is constructed to deliver full-range sound that adapts based on the speaker’s orientation. Enjoy dynamic bass when laid flat, crystal clear clarity when upright, or an encompassing soundstage when wall mounted.
Innovative Active Room Compensation technology enables the Beosound Level to fine-tune audio to the acoustics of your room. The result: a clear, detailed listening experience, always.
Laying Down
360º Dispersion
Laying flat, the B&O Beosound Level will become the focal point of your home. The sound will widen automatically, and music will fill your space instantly with 360° of detailed sound dispersion.
Standing Up
Detailed & Diffused Audio
When stood upright, the Beosound Level delivers detailed and diffused sound throughout your home. The speaker will open up the stereo soundstage and ensure an outstanding room-filling sound for your living room or study space.
Ready For Your Next Move
Optional Wall Mount
Effortlessly combining form and function, the Beosound Level’s optional charging wall bracket means you’ll always be ready for the next move. Elevate your home audio to new heights and truly harness the power of flexible home audio with flawless projection and room-filling audio when this speaker is hung on the wall too.
Perfectly Portable
Aesthetics, Practicality & Durability
With minimalism and Scandinavian-inspired design ingrained at its core, the Beosound Level is the perfect blend of aesthetics, practicality, and durability. Featuring a seamlessly integrated carry handle and IP54 dust and splash resistance, you can carry this speaker everywhere you go with confidence. While up to 16 hours of battery life ensures you can relax with exceptional audio at all times.
Cradle to Cradle Certified
Made To Be Modular
Made for modularity, every piece of the Beosound Level has been selected to be upgraded as technology evolves. Whether it’s the bespoke aluminium frame, replacement batteries, changeable fabric, wooden covers, and more. Sustainability and traceability have been brought to the fore without compromising on the stunningly stylish B&O signature design.
Full Stream Ahead
Moments That Connect
Stream your favourite songs using Airplay, Chromecast, Bluetooth, or Beolink and let the music flow throughout your entire home. Wirelessly, instantly, and seamlessly.
Double the convenience and double the power by pairing two Beosound Levels for a stereo experience that surrounds you. Enjoy the fidelity from two directions and bask in the extra detail, depth, and scale.
The Smart Home Sounds 6 Year Guarantee
Get true peace of mind with our FREE extended 6 year warranty on every Sonos product bought from us
True Peace Of Mind With Our 6 Year Sonos Warranty
We endeavour to provide the best service possible & go the extra mile. We are so impressed with the build quality of all Sonos products, we offer an automatic 6-year extended warranty on all Sonos products at no extra cost, giving you complete peace of mind.
If your product becomes faulty in the first 6 years from purchase, we will repair or replace your unit with a brand new item. If the product is unrepairable and the model purchased is no longer available, you will be issued with a store credit for the full value paid of the failed product.
How do I activate my 6-year Sonos warranty?
The good news is you don't need to follow any additional steps to activate your extended 6-year warranty. No paperwork is required as this process is done digitally.
Your warranty starts from the date your speaker is first activated
We will be able to obtain all your details from the serial number of your registered product.
All batteries will be covered by the standard manufactures warranty
This warranty does not cover products installed for commercial use.
We promise you'll love your new purchase. If you don't, we'll refund you with no questions asked!
OUR 30 DAY HASSLE-FREE RETURNS POLICY
At Smart Home Sounds, we strive to offer the best service possible for our customers and only sell and recommend products we have tried, tested and love ourselves. However, the best way to know if a product is right for you is to test it yourself.
For a risk-free purchase, we’ve given you 30 days to test out your new items and if you’re not 100% satisfied, we’re happy to refund your order with no questions asked.
Return costs for non-faulty items are the responsibility of the purchaser as our standard shipping is free.
All we ask is that all items are sent back as received, in their original condition and with the original packaging, manuals & components.
HOW DOES THE RETURNS POLICY WORK?
Place an order with Smart Home Sounds on any qualifying items (look for the 30 days hassle-free returns icon on the product page)
Your 30 Days start when your order arrives. Test and enjoy your new purchase from the comfort of your home over the next 30 days. Not applicable on in-ear headphones.
If, for any reason, it’s not quite what you expected and you’re not 100% satisfied, simply get in touch with our team via email, phone or live chat and we will start the return process for you.
Start collecting your points today to spend on future purchases from SHS.
What are SHS Loyalty Points?
We love rewarding our loyal customers - that's why you'll earn SHS Loyalty Points for every pound you spend on gaming purchase from us which can be spent on future purchases!
How do I earn SHS Loyalty Points?
You will earn 10 Loyalty Points for every £1 spent.
An average £50 game will earn you £1.25 to spend on future purchases.
Points will be earned on any gaming purchase made at Smart Home Sounds.
You must create a Smart Home Sounds account to collect your points. Points earned will then show in your SHS account.
Points are added to your account 30 days after purchase.
How do I spend my SHS Loyalty Points?
400 SHS Loyalty Points equate to £1.00 to spend on future purchases.
You can spend your SHS Loyalty Points on any product on our website from future games to headphones, speakers, TVs and more.
Click 'Spend Points' at checkout to apply your points - points cannot be used alongside any other coupons or discount codes.
If you return your order, any points spent on that order will be reimbursed. Any points earned on a returned item will be rescinded. Please allow up to 7 working days for your points to adjust in your account.
Shop with confidence this festive period. If they don't love it, return it!
Our Extended Christmas Returns
We've extended our normal returns for the festive season. Any gifts bought between 27th October 2023 and 22nd January 2024 can be returned up until 31st January 2024.
How does the returns policy work?
If a gift is unwanted, customers must contact Smart Home Sounds by the 31st January 2023 via phone, email or live chat. Our team will assist you in the returns process.
Items must be fully unopened and sealed. Return postage will be at the cost of the customer.
If the unwanted item is opened, this will revert to our regular 30 days returns policy.
Faulty items will follow our standard returns procedure.
FREE Extended 5 Year TV Warranty
True peace of mind on your new TV purchase
Enjoy your entertainment worry free
Extended 5 year warranty gives you peace of mind that you're covered for longer.
How do I activate my 5 Year Warranty?
Sony
Simply submit your extra warranty request from the moment of purchase up to 90 days after purchase.
You will need your TV serial number to make your claim.