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Price Promise
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At Smart Home Sounds we pride ourselves on customer satisfaction and would like our customers to be 100% happy with their purchase.
We offer 30-day hassle-free returns and personalised service from real-life people. If an item doesn't meet your expectations, simply return your item to us in its original condition and packaging within 30 days for a full refund or exchange.
Exclusions:
For hygiene reasons we cannot accept the return of in-ear headphones that have been opened with the seal broken.
Video games cannot be returned if the seal is broken (unless faulty)
Want to return a faulty or damaged product? No worries - Smart Home Sounds will arrange a collection or exchange should this be necessary.
The Zuma Lumisonic is an innovative wireless solution bringing truly immersive high-fidelity audio with multi-sensory lighting from a discreet, ultra-compact device. Maintain a minimalist aesthetic while filling your home with ambience. Installed like a downlight in your ceiling, the Zuma Lumisonic offers a best-in-class wireless multi-room system to upgrade your home with sound and light.
Simple to install downlight fixture
High-Quality Surround sound with multi-sensory lighting with in one device
Best-in-class wireless multi-room system for seamless streaming throughout the home
Seamless control via the Zuma app and by voice with Amazon Alexa
Multiple bezels to choose from
Easy to install and set up anywhere in the home including bathrooms with IP65 rating
Size-Defying Sound
Bring Hi-Fi Home
Don’t be deceived by their compact form factor either, the bespoke two-way speaker system has been designed by creators of some market-leading Hi-Fi brands to deliver 75W of exceptionally rich and warm audio that maximises detail and immersion.
As a fully active speaker, there’s no need for an amplifier and no back box is required. Create a stereo pair from 2 Lumisonic speakers or put one in mono mode for a smaller space. Group as many as you want in a single zone or have multiple zones around your home.
Internally, the speaker boasts an HD-audio Class D monolithic amplifier controlled by a best-in-class audio quad core processor. A bespoke two-way speaker system incorporates a uniquely optimised long throw 3 inch super formed aluminium cone. A high-performance horn loaded silk dome tweeter delivers ultra-wide dispersion for improved clarity and room coverage.
Unleash the Power of Light
Lighting Reimagined
Lighting plays a huge part in creating an ambience in your home. The Zuma Lumisonic features a high performance LED system which is able to render 90 CRI with natural Warm to Cool colour range of 2800k to 4800k plus offers over 100 increments of dimming.
Use the Zuma app to choose from a range of different lighting scenes to suit your mood.
Healthy lifestyle
Designed with health in mind
Based on Biofilic design, the Lumisonic has been developed to bring the outside in and create a more natural environment in your home.
With a Circadian lighting mode, your lighting can replicate the colour temperature of the sun throughout the day which helps to improve alertness in the morning and improve sleep.
The Zuma app also features a wellbeing section which combines a blend of different mood lightings with soundscapes to create a relaxing environment, perfect for a bedroom or bathroom.
Control it your way
Versatile connectivity
The Zuma Lumisonic features Wi-Fi, Airplay 2, Spotify Connect and Bluetooth connectivity so you can enjoy effortless streaming from numerous sources with ease. Take total control of your audio playback with the best-in-class multi-room system that allows you to group multiple Lumisonic speakers in different rooms using Airplay 2 or Alexa Multi-Room.
Zuma Lumisonic can also be used as part of your Lutron, Crestron Home or Control4 system.
Smart & Simple Functionality
How Does Zuma Work?
Zuma Lumisonic requires a standard 230v power supply and can be easily installed into your ceilingsor retrofitted into existing fixtures using your current lighting circuit and switches.
Controllable through the Zuma App, simply connect to your Wi-Fi network, Airplay 2 or Bluetooth and control lighting and sound for the ultimate immersive experience.
Limitless Expansion
Compatible with Zuma Luminaire
Zuma Lumisonic ceiling speaker downlights can also be grouped with the more affordable Zuma Luminaire Downlights. So, if you’re looking to install eight downlights with four speakers all you need is 4x Lumisonic and 4x Luminaire downlights.
You can add 18+ Lumisonic speakers per zone within your home so even the biggest rooms can be covered with high-performance audio and lighting.
FAQs
How do you change the lightbulb?
Simple, you don’t! The light has been designed to provide a more sustainable solution and has been engineered to manage heat better for a long life expectancy. The product has a 50,000 hour life expectancy at 100% brightness.
Will my product get better over time?
Yes, every part of the product is software updatable giving you confidence future needs and trends will be met.
The Smart Home Sounds 6 Year Guarantee
Get true peace of mind with our FREE extended 6 year warranty on every Sonos product bought from us
True Peace Of Mind With Our 6 Year Sonos Warranty
We endeavour to provide the best service possible & go the extra mile. We are so impressed with the build quality of all Sonos products, we offer an automatic 6-year extended warranty on all Sonos products at no extra cost, giving you complete peace of mind.
If your product becomes faulty in the first 6 years from purchase, we will repair or replace your unit with a brand new item. If the product is unrepairable and the model purchased is no longer available, you will be issued with a store credit for the full value paid of the failed product.
How do I activate my 6-year Sonos warranty?
The good news is you don't need to follow any additional steps to activate your extended 6-year warranty. No paperwork is required as this process is done digitally.
Your warranty starts from the date your speaker is first activated
We will be able to obtain all your details from the serial number of your registered product.
All batteries will be covered by the standard manufactures warranty
This warranty does not cover products installed for commercial use.
We promise you'll love your new purchase. If you don't, we'll refund you with no questions asked!
OUR 30 DAY HASSLE-FREE RETURNS POLICY
At Smart Home Sounds, we strive to offer the best service possible for our customers and only sell and recommend products we have tried, tested and love ourselves. However, the best way to know if a product is right for you is to test it yourself.
For a risk-free purchase, we’ve given you 30 days to test out your new items and if you’re not 100% satisfied, we’re happy to refund your order with no questions asked.
Return costs for non-faulty items are the responsibility of the purchaser as our standard shipping is free.
All we ask is that all items are sent back as received, in their original condition and with the original packaging, manuals & components.
HOW DOES THE RETURNS POLICY WORK?
Place an order with Smart Home Sounds on any qualifying items (look for the 30 days hassle-free returns icon on the product page)
Your 30 Days start when your order arrives. Test and enjoy your new purchase from the comfort of your home over the next 30 days. Not applicable on in-ear headphones.
If, for any reason, it’s not quite what you expected and you’re not 100% satisfied, simply get in touch with our team via email, phone or live chat and we will start the return process for you.
Start collecting your points today to spend on future purchases from SHS.
What are SHS Loyalty Points?
We love rewarding our loyal customers - that's why you'll earn SHS Loyalty Points for every pound you spend on gaming purchase from us which can be spent on future purchases!
How do I earn SHS Loyalty Points?
You will earn 10 Loyalty Points for every £1 spent.
An average £50 game will earn you £1.25 to spend on future purchases.
Points will be earned on any gaming purchase made at Smart Home Sounds.
You must create a Smart Home Sounds account to collect your points. Points earned will then show in your SHS account.
Points are added to your account 30 days after purchase.
How do I spend my SHS Loyalty Points?
400 SHS Loyalty Points equate to £1.00 to spend on future purchases.
You can spend your SHS Loyalty Points on any product on our website from future games to headphones, speakers, TVs and more.
Click 'Spend Points' at checkout to apply your points - points cannot be used alongside any other coupons or discount codes.
If you return your order, any points spent on that order will be reimbursed. Any points earned on a returned item will be rescinded. Please allow up to 7 working days for your points to adjust in your account.
Shop with confidence this festive period. If they don't love it, return it!
Our Extended Christmas Returns
We've extended our normal returns for the festive season. Any gifts bought between 27th October 2023 and 22nd January 2024 can be returned up until 31st January 2024.
How does the returns policy work?
If a gift is unwanted, customers must contact Smart Home Sounds by the 31st January 2023 via phone, email or live chat. Our team will assist you in the returns process.
Items must be fully unopened and sealed. Return postage will be at the cost of the customer.
If the unwanted item is opened, this will revert to our regular 30 days returns policy.
Faulty items will follow our standard returns procedure.
FREE Extended 5 Year TV Warranty
True peace of mind on your new TV purchase
Enjoy your entertainment worry free
Extended 5 year warranty gives you peace of mind that you're covered for longer.
How do I activate my 5 Year Warranty?
Sony
Simply submit your extra warranty request from the moment of purchase up to 90 days after purchase.
You will need your TV serial number to make your claim.