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Price Promise
Have you seen this product advertised for a lower price? If so, please get in touch and we will try our best to match or beat it. Fill in your details below, or alternatively call us on 0800 677 1100.
At Smart Home Sounds we pride ourselves on customer satisfaction and would like our customers to be 100% happy with their purchase.
We offer 30-day hassle-free returns and personalised service from real-life people. If an item doesn't meet your expectations, simply return your item to us in its original condition and packaging within 30 days for a full refund or exchange.
Exclusions:
For hygiene reasons we cannot accept the return of in-ear headphones that have been opened with the seal broken.
Video games cannot be returned if the seal is broken (unless faulty)
Want to return a faulty or damaged product? No worries - Smart Home Sounds will arrange a collection or exchange should this be necessary.
The all-in-one in-ceiling speaker bundle perfect for bringing the joy of music to your living room, kitchen or even a bedroom. Discreet when installed, the Q Acoustics E120 allows you to control your Q Install Qi65CB ceiling speakers easily via Bluetooth 5.0, wired connection or even using DAB+ and FM radio.
The perfect solution for audio system single room installations with no fuss and no clutter. Offering superb, immersive audio in any room in your home you’ll be able to wirelessly connect to and play your favourite music on your speakers.
High-quality class D stereo amplifier serving 2x 25W power
Bluetooth 5.0 for wireless streaming
Built-in DAB+ and FM radio with one-touch presets
Wired Analogue and Digital connection points for a TV, turntable, CD Player etc.
Connection support for a wired active subwoofer
Wall-mountable, splash-proof touch control panel
Full-size remote control supplied
IP54 rating (please note, the Q Install Qi65CB speakers are not moisture resistant. Please go to our Q Acoustics E120 page for more information or to purchase this separately for use with moisture-resistant speakers).
Speakers melt into the ceiling
Q Install Qi65CB In-Ceiling Speaker (Pair)
Carefully designed to offer both incredible value and exceptional performance, the Q Install Qi65CB are the perfect pairing for the Q Acoustics E120 amplifier system if you’re looking at a discreet in-ceiling speaker option. Less than 84mm deep (73mm rear depth), the Qi65CB are easy to install with a magnetic grille and easy to use clamping-mechanism to keep them in the ceiling.
Full-range driver carefully crafted for both good bass and detailed mid-range & vocal performance.
Discreet, white design will blend into the ceiling.
Built-in cable banana plugs for easy install.
8 Ohm Impedance well matched to the Q Acoustics E120
UL94 flame retardant material (Acoustic Fire Hoods still required when installing below another room)
73mm slim rear mounting depth suits the majority of ceiling voids.
Hassle-free
Easy Installation
Everything you need to install your speakers is included in the box. Each Qi65CB speaker will just need to be connected to the back of the E120 using the supplied 16 Gauge 2-Core Speaker Cable, then connected to mains power using the supplied power cable. If unsure, we’d recommend contacting a qualified electrician for installation.
All internals of the E120 is protected using the supplied back box, meaning this product will meet fire regulations. A 3m antenna extension cable is also supplied for uninterrupted listening to your favourite radio stations. The Qi65CB speakers are UL94 flame retardant and all internals are protected when mounted in the ceiling.
Why Q Acoustics?
Q Acoustics have been developing their class-leading and award-winning speaker range since 2006 and combine both high-quality performance with good value for money - making their products the perfect solution for a variety of spaces.
The E120 and Qi65CB speaker bundle is a great option for a single-room install. Brilliant for those who want something both easy to install and easy to use, this bundle could be the perfect option for your Kitchen, bedroom or living room.
The perfect option for easy-to-control, discreet in-ceiling installation.
Get true peace of mind with our FREE extended 6 year warranty on every Sonos product bought from us
True Peace Of Mind With Our 6 Year Sonos Warranty
We endeavour to provide the best service possible & go the extra mile. We are so impressed with the build quality of all Sonos products, we offer an automatic 6-year extended warranty on all Sonos products at no extra cost, giving you complete peace of mind.
If your product becomes faulty in the first 6 years from purchase, we will repair or replace your unit with a brand new item. If the product is unrepairable and the model purchased is no longer available, you will be issued with a store credit for the full value paid of the failed product.
How do I activate my 6-year Sonos warranty?
The good news is you don't need to follow any additional steps to activate your extended 6-year warranty. No paperwork is required as this process is done digitally.
Your warranty starts from the date your speaker is first activated
We will be able to obtain all your details from the serial number of your registered product.
All batteries will be covered by the standard manufactures warranty
This warranty does not cover products installed for commercial use.
We promise you'll love your new purchase. If you don't, we'll refund you with no questions asked!
OUR 30 DAY HASSLE-FREE RETURNS POLICY
At Smart Home Sounds, we strive to offer the best service possible for our customers and only sell and recommend products we have tried, tested and love ourselves. However, the best way to know if a product is right for you is to test it yourself.
For a risk-free purchase, we’ve given you 30 days to test out your new items and if you’re not 100% satisfied, we’re happy to refund your order with no questions asked.
Return costs for non-faulty items are the responsibility of the purchaser as our standard shipping is free.
All we ask is that all items are sent back as received, in their original condition and with the original packaging, manuals & components.
HOW DOES THE RETURNS POLICY WORK?
Place an order with Smart Home Sounds on any qualifying items (look for the 30 days hassle-free returns icon on the product page)
Your 30 Days start when your order arrives. Test and enjoy your new purchase from the comfort of your home over the next 30 days. Not applicable on in-ear headphones.
If, for any reason, it’s not quite what you expected and you’re not 100% satisfied, simply get in touch with our team via email, phone or live chat and we will start the return process for you.
Start collecting your points today to spend on future purchases from SHS.
What are SHS Loyalty Points?
We love rewarding our loyal customers - that's why you'll earn SHS Loyalty Points for every pound you spend on gaming purchase from us which can be spent on future purchases!
How do I earn SHS Loyalty Points?
You will earn 10 Loyalty Points for every £1 spent.
An average £50 game will earn you £1.25 to spend on future purchases.
Points will be earned on any gaming purchase made at Smart Home Sounds.
You must create a Smart Home Sounds account to collect your points. Points earned will then show in your SHS account.
Points are added to your account 30 days after purchase.
How do I spend my SHS Loyalty Points?
400 SHS Loyalty Points equate to £1.00 to spend on future purchases.
You can spend your SHS Loyalty Points on any product on our website from future games to headphones, speakers, TVs and more.
Click 'Spend Points' at checkout to apply your points - points cannot be used alongside any other coupons or discount codes.
If you return your order, any points spent on that order will be reimbursed. Any points earned on a returned item will be rescinded. Please allow up to 7 working days for your points to adjust in your account.
Shop with confidence this festive period. If they don't love it, return it!
Our Extended Christmas Returns
We've extended our normal returns for the festive season. Any gifts bought between 27th October 2023 and 22nd January 2024 can be returned up until 31st January 2024.
How does the returns policy work?
If a gift is unwanted, customers must contact Smart Home Sounds by the 31st January 2023 via phone, email or live chat. Our team will assist you in the returns process.
Items must be fully unopened and sealed. Return postage will be at the cost of the customer.
If the unwanted item is opened, this will revert to our regular 30 days returns policy.
Faulty items will follow our standard returns procedure.
FREE Extended 5 Year TV Warranty
True peace of mind on your new TV purchase
Enjoy your entertainment worry free
Extended 5 year warranty gives you peace of mind that you're covered for longer.
How do I activate my 5 Year Warranty?
Sony
Simply submit your extra warranty request from the moment of purchase up to 90 days after purchase.
You will need your TV serial number to make your claim.