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At Smart Home Sounds we pride ourselves on customer satisfaction and would like our customers to be 100% happy with their purchase.
We offer 30-day hassle-free returns and personalised service from real-life people. If an item doesn't meet your expectations, simply return your item to us in its original condition and packaging within 30 days for a full refund or exchange.
Exclusions:
For hygiene reasons we cannot accept the return of in-ear headphones that have been opened with the seal broken.
Video games cannot be returned if the seal is broken (unless faulty)
Want to return a faulty or damaged product? No worries - Smart Home Sounds will arrange a collection or exchange should this be necessary.
Marshall Mode II Wireless In-Ear Bluetooth Headphones
Marshall enter the true wireless Bluetooth earbud market with a bang by introducing the Marshall Mode II. Equipped with a 25 hour battery life, IPX4 waterproof rating and retro Marshall finish, the Mode II are the perfect companion to your commute, run or day at the office.
5-hour earbud battery life, 20 hours of additional charge in carry case
Bluetooth 5.1 Integration
Phone call and native voice assistant integration
IPX5 waterproof rating
Timeless Marshall design and easy-grip case
Adjustable EQ and earphone touch controls
True Wireless Sound Worthy of the Marshall Name
Marshall’s first true wireless earbud option was definitely worth the wait, and brings to life the bass and dynamism best associated with the brand’s signature sound. Custom tuned dynamic drivers bring a rich soundstage to life with great bass, accurate sounding mids and crisp treble tones.
You’ll have access to 5 EQ presets within the Marshall Bluetooth app to tailor your audio specifically to your tastes. Bass-boosting ‘Rock’ mode is sure to be popular given the history of the brand!
Easy Bluetooth 5.1 Connectivity
You’ll enjoy full Bluetooth 5.1 technology for a stable and clear listening experience. The Mode II doesn't offer any form of Active Noise Cancellation but does boast Transparency mode allowing you to filter in noise from your surroundings when desired. You’ll be able to use the Mode IIs to make phone calls as well thanks to their built-in microphone, making them the perfect companion to a busy working day.
The M logo on the outside of each earbud doubles up as your earphone touch sensors, allowing you to control playback and access your phone or device’s native virtual assistant.
Marshall Mode II: Pros and Cons
Marshall Mode II Pros:
+ Magnetic earphone seats and carry case closure keeps earbuds safe in your bag or pocket + Phone calls and native voice assistant + IPX5 protection + 25 hour total battery life + Variety of silicone earbud sizes to suit different ears
Marshall Mode II Cons:
- No ANC
- Wider earphone shape may not be suitable for small ears
Timeless Marshall Design
Marshall fans will instantly identify with the faux leather carry case and iconic white M on each earbud, evocative of the timeless style of this audio giant. The gold Bluetooth pairing button on the inside of the carry case brings back memories of the nostalgic amplifier stacks Marshall are known for. The gold ‘Est. 1962’ motif emblazoned on the inside of the case is a nice touch and connects the Mode II with Marshall’s past.
The carry case is practical as well as stylish, with an easy-grip carry design that utilises magnets both to remain closed and keep each earbud in place. You should have no worries about keeping the Mode II in your pocket or them jostling around at the bottom of a bag, the carry case is there to protect them.
25 Hour Battery Life
Each earbud stores an impressive 5 hours of battery life, with in-app options allowing you to assess battery life for each bud individually. The accompanying carry case stores an additional 20 hours of battery life, meaning you can charge up on the go without needing to find a plug.
There’s a status LED light on the outside of the case to indicate low battery and Bluetooth pairing. Charging is made easy using either the USB-C charging cable supplied in-box or by sitting the outer case on any Qi wireless charging base.
IPX5 Weather Rating
The Mode II earphones have an IPX5 weather rating, allowing you to rinse them off in water without concern. Your earphones are fully protected from a sweaty gym session or longer run, and can be properly cleaned off afterwards.
The accompanying charging case is also IPX4 rated meaning that while this can’t be rinsed, it will survive splashes in water without risking damage.
True Wireless Bluetooth 5.1 Earbuds with Iconic Marshall Style
Get true peace of mind with our FREE extended 6 year warranty on every Sonos product bought from us
True Peace Of Mind With Our 6 Year Sonos Warranty
We endeavour to provide the best service possible & go the extra mile. We are so impressed with the build quality of all Sonos products, we offer an automatic 6-year extended warranty on all Sonos products at no extra cost, giving you complete peace of mind.
If your product becomes faulty in the first 6 years from purchase, we will repair or replace your unit with a brand new item. If the product is unrepairable and the model purchased is no longer available, you will be issued with a store credit for the full value paid of the failed product.
How do I activate my 6-year Sonos warranty?
The good news is you don't need to follow any additional steps to activate your extended 6-year warranty. No paperwork is required as this process is done digitally.
Your warranty starts from the date your speaker is first activated
We will be able to obtain all your details from the serial number of your registered product.
All batteries will be covered by the standard manufactures warranty
This warranty does not cover products installed for commercial use.
We promise you'll love your new purchase. If you don't, we'll refund you with no questions asked!
OUR 30 DAY HASSLE-FREE RETURNS POLICY
At Smart Home Sounds, we strive to offer the best service possible for our customers and only sell and recommend products we have tried, tested and love ourselves. However, the best way to know if a product is right for you is to test it yourself.
For a risk-free purchase, we’ve given you 30 days to test out your new items and if you’re not 100% satisfied, we’re happy to refund your order with no questions asked.
Return costs for non-faulty items are the responsibility of the purchaser as our standard shipping is free.
All we ask is that all items are sent back as received, in their original condition and with the original packaging, manuals & components.
HOW DOES THE RETURNS POLICY WORK?
Place an order with Smart Home Sounds on any qualifying items (look for the 30 days hassle-free returns icon on the product page)
Your 30 Days start when your order arrives. Test and enjoy your new purchase from the comfort of your home over the next 30 days. Not applicable on in-ear headphones.
If, for any reason, it’s not quite what you expected and you’re not 100% satisfied, simply get in touch with our team via email, phone or live chat and we will start the return process for you.
Start collecting your points today to spend on future purchases from SHS.
What are SHS Loyalty Points?
We love rewarding our loyal customers - that's why you'll earn SHS Loyalty Points for every pound you spend on gaming purchase from us which can be spent on future purchases!
How do I earn SHS Loyalty Points?
You will earn 10 Loyalty Points for every £1 spent.
An average £50 game will earn you £1.25 to spend on future purchases.
Points will be earned on any gaming purchase made at Smart Home Sounds.
You must create a Smart Home Sounds account to collect your points. Points earned will then show in your SHS account.
Points are added to your account 30 days after purchase.
How do I spend my SHS Loyalty Points?
400 SHS Loyalty Points equate to £1.00 to spend on future purchases.
You can spend your SHS Loyalty Points on any product on our website from future games to headphones, speakers, TVs and more.
Click 'Spend Points' at checkout to apply your points - points cannot be used alongside any other coupons or discount codes.
If you return your order, any points spent on that order will be reimbursed. Any points earned on a returned item will be rescinded. Please allow up to 7 working days for your points to adjust in your account.
Shop with confidence this festive period. If they don't love it, return it!
Our Extended Christmas Returns
We've extended our normal returns for the festive season. Any gifts bought between 27th October 2023 and 22nd January 2024 can be returned up until 31st January 2024.
How does the returns policy work?
If a gift is unwanted, customers must contact Smart Home Sounds by the 31st January 2023 via phone, email or live chat. Our team will assist you in the returns process.
Items must be fully unopened and sealed. Return postage will be at the cost of the customer.
If the unwanted item is opened, this will revert to our regular 30 days returns policy.
Faulty items will follow our standard returns procedure.
FREE Extended 5 Year TV Warranty
True peace of mind on your new TV purchase
Enjoy your entertainment worry free
Extended 5 year warranty gives you peace of mind that you're covered for longer.
How do I activate my 5 Year Warranty?
Sony
Simply submit your extra warranty request from the moment of purchase up to 90 days after purchase.
You will need your TV serial number to make your claim.
