Lowest Price Promise - Click here for a price match
Price Promise
Have you seen this product advertised for a lower price? If so, please get in touch and we will try our best to match or beat it. Fill in your details below, or alternatively call us on 0800 677 1100.
At Smart Home Sounds we pride ourselves on customer satisfaction and would like our customers to be 100% happy with their purchase.
We offer 30-day hassle-free returns and personalised service from real-life people. If an item doesn't meet your expectations, simply return your item to us in its original condition and packaging within 30 days for a full refund or exchange.
Exclusions:
For hygiene reasons we cannot accept the return of in-ear headphones that have been opened with the seal broken.
Video games cannot be returned if the seal is broken (unless faulty)
Want to return a faulty or damaged product? No worries - Smart Home Sounds will arrange a collection or exchange should this be necessary.
Bring exceptional audio everywhere with these open-ear True Adaptive Noise Cancelling earbuds. Designed for all-day comfort and premium listening on the go, they are the perfect choice for work, rest or play. Tune out distractions and make crystal-clear calls anywhere, all while immersing yourself in JBL Spatial Audio.
True Adaptive Noise Cancellation adapts to your surroundings in real time and provides JBL Spatial Audio
IP54 water and dust resistant with up to 40 (8+32) hours of playtime with wireless charging
Tailor the sound to your hearing profile with Personi-Fi 2.0
Touch & voice control with Bluetooth 5.3 connectivity
ANC & JBL Spatial Audio
Total Immersion
The JBL Live Flex combines the comfort of stick-open earbuds with True Adaptive Noise Cancelling technology. Remove distractions with technology that adapts to your environment in real time.
Equipped with JBLSpatial Audio, these headphones will also take things to the next level with spatial sound from any two-channel source via Bluetooth for total immersive listening freedom.
Impressive Audio On The Go
Signature JBL Sound
Built with 12mm speaker drivers, the Live Flex headphones are fine tuned for impressive on-the-go listening with bold bass synonymous with JBL’s signature sound.
Innovative Personi-Fi 2.0 technology also helps to optimise your experience by modifying audio based on your unique hearing profile.
An Ideal Outdoor Companion
Audio Anywhere, All The Time
Stop worrying about battery life with the JBL Live Flex. With up to 8 hours of power in the earbuds and another 32 in the case, your audio companion is fit to go all day and more. Qi-compatible wireless charging is also seamless and just 15 minutes of charge will keep you going for another 4 hours with ANC turned off.
The IP54 Water and Dustproof rating also means these earbuds can be taken anywhere from the beach to a bike trail.
Functional For Every Scenario
JBL Headphones App
The JBL Live Flex is equipped with Bluetooth 5.3 connectivity and all-access touch control that can be adjusted within the JBL Headphones App. The app also enables Google and Amazon Alexa voice assistance with a compatible device so you can be in total control.
Using Multi-point connection, you can switch your headphone input from one Bluetooth device to another with ease. You can also enjoy seamless pairing with any Android device as you switch between mono and stereo and left, right, or both earbuds.
The Smart Home Sounds 6 Year Guarantee
Get true peace of mind with our FREE extended 6 year warranty on every Sonos product bought from us
True Peace Of Mind With Our 6 Year Sonos Warranty
We endeavour to provide the best service possible & go the extra mile. We are so impressed with the build quality of all Sonos products, we offer an automatic 6-year extended warranty on all Sonos products at no extra cost, giving you complete peace of mind.
If your product becomes faulty in the first 6 years from purchase, we will repair or replace your unit with a brand new item. If the product is unrepairable and the model purchased is no longer available, you will be issued with a store credit for the full value paid of the failed product.
How do I activate my 6-year Sonos warranty?
The good news is you don't need to follow any additional steps to activate your extended 6-year warranty. No paperwork is required as this process is done digitally.
Your warranty starts from the date your speaker is first activated
We will be able to obtain all your details from the serial number of your registered product.
All batteries will be covered by the standard manufactures warranty
This warranty does not cover products installed for commercial use.
We promise you'll love your new purchase. If you don't, we'll refund you with no questions asked!
OUR 30 DAY HASSLE-FREE RETURNS POLICY
At Smart Home Sounds, we strive to offer the best service possible for our customers and only sell and recommend products we have tried, tested and love ourselves. However, the best way to know if a product is right for you is to test it yourself.
For a risk-free purchase, we’ve given you 30 days to test out your new items and if you’re not 100% satisfied, we’re happy to refund your order with no questions asked.
Return costs for non-faulty items are the responsibility of the purchaser as our standard shipping is free.
All we ask is that all items are sent back as received, in their original condition and with the original packaging, manuals & components.
HOW DOES THE RETURNS POLICY WORK?
Place an order with Smart Home Sounds on any qualifying items (look for the 30 days hassle-free returns icon on the product page)
Your 30 Days start when your order arrives. Test and enjoy your new purchase from the comfort of your home over the next 30 days. Not applicable on in-ear headphones.
If, for any reason, it’s not quite what you expected and you’re not 100% satisfied, simply get in touch with our team via email, phone or live chat and we will start the return process for you.
Start collecting your points today to spend on future purchases from SHS.
What are SHS Loyalty Points?
We love rewarding our loyal customers - that's why you'll earn SHS Loyalty Points for every pound you spend on gaming purchase from us which can be spent on future purchases!
How do I earn SHS Loyalty Points?
You will earn 10 Loyalty Points for every £1 spent.
An average £50 game will earn you £1.25 to spend on future purchases.
Points will be earned on any gaming purchase made at Smart Home Sounds.
You must create a Smart Home Sounds account to collect your points. Points earned will then show in your SHS account.
Points are added to your account 30 days after purchase.
How do I spend my SHS Loyalty Points?
400 SHS Loyalty Points equate to £1.00 to spend on future purchases.
You can spend your SHS Loyalty Points on any product on our website from future games to headphones, speakers, TVs and more.
Click 'Spend Points' at checkout to apply your points - points cannot be used alongside any other coupons or discount codes.
If you return your order, any points spent on that order will be reimbursed. Any points earned on a returned item will be rescinded. Please allow up to 7 working days for your points to adjust in your account.
Shop with confidence this festive period. If they don't love it, return it!
Our Extended Christmas Returns
We've extended our normal returns for the festive season. Any gifts bought between 27th October 2023 and 22nd January 2024 can be returned up until 31st January 2024.
How does the returns policy work?
If a gift is unwanted, customers must contact Smart Home Sounds by the 31st January 2023 via phone, email or live chat. Our team will assist you in the returns process.
Items must be fully unopened and sealed. Return postage will be at the cost of the customer.
If the unwanted item is opened, this will revert to our regular 30 days returns policy.
Faulty items will follow our standard returns procedure.
FREE Extended 5 Year TV Warranty
True peace of mind on your new TV purchase
Enjoy your entertainment worry free
Extended 5 year warranty gives you peace of mind that you're covered for longer.
How do I activate my 5 Year Warranty?
Sony
Simply submit your extra warranty request from the moment of purchase up to 90 days after purchase.
You will need your TV serial number to make your claim.
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