Lowest Price Promise - Click here for a price match
Price Promise
Have you seen this product advertised for a lower price? If so, please get in touch and we will try our best to match or beat it. Fill in your details below, or alternatively call us on 0800 677 1100.
At Smart Home Sounds we pride ourselves on customer satisfaction and would like our customers to be 100% happy with their purchase.
We offer 30-day hassle-free returns and personalised service from real-life people. If an item doesn't meet your expectations, simply return your item to us in its original condition and packaging within 30 days for a full refund or exchange.
Exclusions:
For hygiene reasons we cannot accept the return of in-ear headphones that have been opened with the seal broken.
Video games cannot be returned if the seal is broken (unless faulty)
Want to return a faulty or damaged product? No worries - Smart Home Sounds will arrange a collection or exchange should this be necessary.
Bang & Olufsen’s first true wireless earphones offer true Hybrid Active noise cancellation, making them the perfect pick for commuters, office workers and gym-goers alike. Powerful B&O signature sound is powered by a 20-hour battery life, Bluetooth 5.2 AptX Adaptive and an IP54 weather rating.
6.5 hours earphone playtime, 20 hours with charging case
Hybrid Active Noise Cancellation
6 Built-In Beamforming Microphones for excellent speakerphone quality
IP54 weather rating
Audio Excellence over Bluetooth 5.2
A 6.8mm electro-dynamic driver is housed in each earphone to produce the crisp, clear and impactful audio that we’ve come to expect from B&O. Bluetooth aptX 5.2 offers an impressive connectivity distance which translates to approximately 40m in indoor use.
You’ll also be able to make use of Microsoft Swift Pair and Made for iPhone quick pairing features.
Adaptive Active Noise Cancellation and Speakerphone
Adaptive Active Noise Cancellation will analyse sounds in the outside environment in real-time to block out unwanted external noises and keep you in the zone.
Market-leading DSP paired with 6 Beamforming microphones offers crystal-clear call quality that blocks out surrounding noise. Transparency Mode can be switched on to let through ambient background noise, perfect for moving around the office or commuting so that you’re still aware of your surroundings.
Battery Life and Fast Charge
An impressive 6.5-hour battery life with ANC enabled will power your listening all day long, proving ideal for the morning commute, day in the office or gym session. When given time to recharge in the supplied charging case, you’ll get a total of 20 hours of charge time.
On top of this, you can charge the Beoplay EQs for just 15 minutes to glean an extra 2 hours of battery life, perfect for charging up in a pinch. The premium aluminium charging case used to house the Beoplay EQs will not only protect the earphones inside but will allow you to charge on the go using any Qi Charging base or USB-C charging cable.
Secure Fit and IP54 Rating
The space-grade aluminium charging case will not only keep your earphones protected from damage but is easy enough to slip into your pocket thanks to its compact size. The earbuds are ergonomically designed to stay in all day long without putting undue stress or pressure on your ears.
Thinking of using your new Beoplay EQ earphones for a sweaty run or quick dash through the rain? It’s great to know you’re protected by an IP54 weatherproof rating. This means the EQs are protected against dust ingress and water splashes, giving you peace of mind when using these earphones as your audio solution day to day.
B&O Beoplay EQ: Pros & Cons
B&O Beoplay EQ Pros
+ 20-Hour total battery life with charging case
+ Adaptive Active noise cancellation
+ 6 Beamforming microphones and DSP for excellent call quality
Get true peace of mind with our FREE extended 6 year warranty on every Sonos product bought from us
True Peace Of Mind With Our 6 Year Sonos Warranty
We endeavour to provide the best service possible & go the extra mile. We are so impressed with the build quality of all Sonos products, we offer an automatic 6-year extended warranty on all Sonos products at no extra cost, giving you complete peace of mind.
If your product becomes faulty in the first 6 years from purchase, we will repair or replace your unit with a brand new item. If the product is unrepairable and the model purchased is no longer available, you will be issued with a store credit for the full value paid of the failed product.
How do I activate my 6-year Sonos warranty?
The good news is you don't need to follow any additional steps to activate your extended 6-year warranty. No paperwork is required as this process is done digitally.
Your warranty starts from the date your speaker is first activated
We will be able to obtain all your details from the serial number of your registered product.
All batteries will be covered by the standard manufactures warranty
This warranty does not cover products installed for commercial use.
We promise you'll love your new purchase. If you don't, we'll refund you with no questions asked!
OUR 30 DAY HASSLE-FREE RETURNS POLICY
At Smart Home Sounds, we strive to offer the best service possible for our customers and only sell and recommend products we have tried, tested and love ourselves. However, the best way to know if a product is right for you is to test it yourself.
For a risk-free purchase, we’ve given you 30 days to test out your new items and if you’re not 100% satisfied, we’re happy to refund your order with no questions asked.
Return costs for non-faulty items are the responsibility of the purchaser as our standard shipping is free.
All we ask is that all items are sent back as received, in their original condition and with the original packaging, manuals & components.
HOW DOES THE RETURNS POLICY WORK?
Place an order with Smart Home Sounds on any qualifying items (look for the 30 days hassle-free returns icon on the product page)
Your 30 Days start when your order arrives. Test and enjoy your new purchase from the comfort of your home over the next 30 days. Not applicable on in-ear headphones.
If, for any reason, it’s not quite what you expected and you’re not 100% satisfied, simply get in touch with our team via email, phone or live chat and we will start the return process for you.
Start collecting your points today to spend on future purchases from SHS.
What are SHS Loyalty Points?
We love rewarding our loyal customers - that's why you'll earn SHS Loyalty Points for every pound you spend on gaming purchase from us which can be spent on future purchases!
How do I earn SHS Loyalty Points?
You will earn 10 Loyalty Points for every £1 spent.
An average £50 game will earn you £1.25 to spend on future purchases.
Points will be earned on any gaming purchase made at Smart Home Sounds.
You must create a Smart Home Sounds account to collect your points. Points earned will then show in your SHS account.
Points are added to your account 30 days after purchase.
How do I spend my SHS Loyalty Points?
400 SHS Loyalty Points equate to £1.00 to spend on future purchases.
You can spend your SHS Loyalty Points on any product on our website from future games to headphones, speakers, TVs and more.
Click 'Spend Points' at checkout to apply your points - points cannot be used alongside any other coupons or discount codes.
If you return your order, any points spent on that order will be reimbursed. Any points earned on a returned item will be rescinded. Please allow up to 7 working days for your points to adjust in your account.
Shop with confidence this festive period. If they don't love it, return it!
Our Extended Christmas Returns
We've extended our normal returns for the festive season. Any gifts bought between 27th October 2023 and 22nd January 2024 can be returned up until 31st January 2024.
How does the returns policy work?
If a gift is unwanted, customers must contact Smart Home Sounds by the 31st January 2023 via phone, email or live chat. Our team will assist you in the returns process.
Items must be fully unopened and sealed. Return postage will be at the cost of the customer.
If the unwanted item is opened, this will revert to our regular 30 days returns policy.
Faulty items will follow our standard returns procedure.
FREE Extended 5 Year TV Warranty
True peace of mind on your new TV purchase
Enjoy your entertainment worry free
Extended 5 year warranty gives you peace of mind that you're covered for longer.
How do I activate my 5 Year Warranty?
Sony
Simply submit your extra warranty request from the moment of purchase up to 90 days after purchase.
You will need your TV serial number to make your claim.
