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The Smart Home Sounds 6 Year Guarantee
Get true peace of mind with our FREE extended 6 year warranty on every Sonos product bought from us
True Peace Of Mind With Our 6 Year Sonos Warranty
We endeavour to provide the best service possible & go the extra mile. We are so impressed with the build quality of all Sonos products, we offer an automatic 6-year extended warranty on all Sonos products at no extra cost, giving you complete peace of mind.
If your product becomes faulty in the first 6 years from purchase, we will repair or replace your unit with a brand new item. If the product is unrepairable and the model purchased is no longer available, you will be issued with a store credit for the full value paid of the failed product.
How do I activate my 6-year Sonos warranty?
The good news is you don't need to follow any additional steps to activate your extended 6-year warranty. No paperwork is required as this process is done digitally.
- Your warranty starts from the date your speaker is first activated
- We will be able to obtain all your details from the serial number of your registered product.
- All batteries will be covered by the standard manufactures warranty
- This warranty does not cover products installed for commercial use.
Please read the full terms & conditions on our 6-year warranty.
About Smart Home Sounds
At Smart Home Sounds, we are leading Home Audio Visual Specialists and one of the UK’s largest Sonos dealers. Our knowledgeable team provide expert service & advice on a wide range of audiovisual products and are here to help you find the perfect setup for your home.
Exclusive Sonos Deals!
Get exclusive SONOS deals you won't find anywhere else straight to your inbox:
We’d love to send you exclusive offers and the latest info from Smart Home Sounds by email. We’ll always treat your details with the utmost care and won’t share them with any third party. You can, of course, opt out of these communications at any time! See our Privacy Policy for more info.
30 Day Hassle-free returns
We promise you'll love your new purchase. If you don't, we'll refund you with no questions asked!
OUR 30 DAY HASSLE-FREE RETURNS POLICY
At Smart Home Sounds, we strive to offer the best service possible for our customers and only sell and recommend products we have tried, tested and love ourselves. However, the best way to know if a product is right for you is to test it yourself.
For a risk-free purchase, we’ve given you 30 days to test out your new items and if you’re not 100% satisfied, we’re happy to refund your order with no questions asked.
Return costs for non-faulty items are the responsibility of the purchaser as our standard shipping is free.
All we ask is that all items are sent back as received, in their original condition and with the original packaging, manuals & components.
HOW DOES THE RETURNS POLICY WORK?
- Place an order with Smart Home Sounds on any qualifying items (look for the 30 days hassle-free returns icon on the product page)
- Your 30 Days start when your order arrives. Test and enjoy your new purchase from the comfort of your home over the next 30 days. Not applicable on in-ear headphones.
- If, for any reason, it’s not quite what you expected and you’re not 100% satisfied, simply get in touch with our team via email, phone or live chat and we will start the return process for you.
Please read our full Terms & Conditions here.
ABOUT SMART HOME SOUNDS
At Smart Home Sounds, we are leading Home Audio Visual Specialists and one of the UK's largest Sonos dealers. Our knowledgeable team provide expert service & advice on a wide range of audiovisual products and are here to help you find the perfect setup for your home.
Exclusive Sonos Deals!
Get exclusive SONOS deals you won't find anywhere else straight to your inbox:
We’d love to send you exclusive offers and the latest info from Smart Home Sounds by email. We’ll always treat your details with the utmost care and won’t share them with any third party. You can, of course, opt out of these communications at any time! See our Privacy Policy for more info.
Rega Lifetime Warranty
Rega products carry a lifetime warranty against manufacture defects.
True Peace of Mind With The Rega Lifetime Warranty
Every product Rega make is designed and assembled in the UK to the highest possible standard.
This warranty covers genuine confirmed manufacture defects.
This warranty does not cover wear and tear.
Exclusions
Any unauthorised modifications or failure to follow the Rega recommended guidelines may invalidate the warranty.
Please see your user manual for detailed warranty information for your particular product. Your statutory rights are not affected.
ABOUT SMART HOME SOUNDS
At Smart Home Sounds, we are leading Home Audio Visual Specialists. Our knowledgeable team provide expert service & advice on a wide range of audiovisual products and are here to help you find the perfect setup for your home.
Exclusive Sonos Deals!
Get exclusive SONOS deals you won't find anywhere else straight to your inbox:
We’d love to send you exclusive offers and the latest info from Smart Home Sounds by email. We’ll always treat your details with the utmost care and won’t share them with any third party. You can, of course, opt out of these communications at any time! See our Privacy Policy for more info.
SHS Loyalty Points
Start collecting your points today to spend on future purchases from SHS.
What are SHS Loyalty Points?
We love rewarding our loyal customers - that's why you'll earn SHS Loyalty Points for every pound you spend on gaming purchase from us which can be spent on future purchases!
How do I earn SHS Loyalty Points?
- You will earn 10 Loyalty Points for every £1 spent.
- An average £50 game will earn you £1.25 to spend on future purchases.
- Points will be earned on any gaming purchase made at Smart Home Sounds.
- You must create a Smart Home Sounds account to collect your points. Points earned will then show in your SHS account.
- Points are added to your account 30 days after purchase.
How do I spend my SHS Loyalty Points?
- 400 SHS Loyalty Points equate to £1.00 to spend on future purchases.
- You can spend your SHS Loyalty Points on any product on our website from future games to headphones, speakers, TVs and more.
- Click 'Spend Points' at checkout to apply your points - points cannot be used alongside any other coupons or discount codes.
- If you return your order, any points spent on that order will be reimbursed. Any points earned on a returned item will be rescinded. Please allow up to 7 working days for your points to adjust in your account.
Full Ts & Cs apply - read more here.
Exclusive Sonos Deals!
Get exclusive SONOS deals you won't find anywhere else straight to your inbox:
We’d love to send you exclusive offers and the latest info from Smart Home Sounds by email. We’ll always treat your details with the utmost care and won’t share them with any third party. You can, of course, opt out of these communications at any time! See our Privacy Policy for more info.
Extended Christmas Returns
Shop with confidence this festive period. If they don't love it, return it!
Our Extended Christmas Returns
We've extended our normal returns for the festive season. Any gifts bought between 27th October 2023 and 22nd January 2024 can be returned up until 31st January 2024.
How does the returns policy work?
- If a gift is unwanted, customers must contact Smart Home Sounds by the 31st January 2023 via phone, email or live chat. Our team will assist you in the returns process.
- Items must be fully unopened and sealed. Return postage will be at the cost of the customer.
- If the unwanted item is opened, this will revert to our regular 30 days returns policy.
- Faulty items will follow our standard returns procedure.
ABOUT SMART HOME SOUNDS
At Smart Home Sounds, we are leading Home Audio Visual Specialists and one of the UK's largest Sonos dealers. Our knowledgeable team provide expert service & advice on a wide range of audiovisual products and are here to help you find the perfect setup for your home.
Exclusive Sonos Deals!
Get exclusive SONOS deals you won't find anywhere else straight to your inbox:
We’d love to send you exclusive offers and the latest info from Smart Home Sounds by email. We’ll always treat your details with the utmost care and won’t share them with any third party. You can, of course, opt out of these communications at any time! See our Privacy Policy for more info.
FREE Extended 5 Year TV Warranty
True peace of mind on your new TV purchase
Enjoy your entertainment worry free
Extended 5 year warranty gives you peace of mind that you're covered for longer.
How do I activate my 5 Year Warranty?
Sony
Simply submit your extra warranty request from the moment of purchase up to 90 days after purchase.
You will need your TV serial number to make your claim.
Make your extended warranty claim here.
Ts & Cs apply. Valid on TVs purchased after 1st April 2023.
LG
Relax, we've got you covered.
We will upload your LG extended 5 year warranty for you. You will receive email/written confirmation within a month of receipt.
Samsung
Redeem your additional 5 year warranty within 90 days of purchase.
You will need your TV serial number to make your claim.
Register for your extended warranty here.
Ts & Cs apply. Only applicable for models puchased between 22nd March 2023 - 31st March 2024.
About Smart Home Sounds
At Smart Home Sounds, we are leading Home Audio Visual Specialists and one of the UK’s largest Sonos dealers. Our knowledgeable team provide expert service & advice on a wide range of audiovisual products and are here to help you find the perfect setup for your home.
Exclusive Sonos Deals!
Get exclusive SONOS deals you won't find anywhere else straight to your inbox:
We’d love to send you exclusive offers and the latest info from Smart Home Sounds by email. We’ll always treat your details with the utmost care and won’t share them with any third party. You can, of course, opt out of these communications at any time! See our Privacy Policy for more info.