Brand Warranty Periods

We have included a list of the standard warranty/guarrantee period supplied from each manufacturer on our website. We do offer extended warranties free of charge on certain brands to add extra value to our customers by giving you more piece of mind with your purchase, please find this information on individual product pages. In the event of a claim, please contact Smart Home Sounds.

Any extended warranty offered by Smart Home Sounds is free. We or our suppliers do not include any form of insurance terms such as accidental damage or loan equipment cover. 

All guarantees/warranties can only be fulfilled for goods purchased and delivered within the UK. In order for us to conduct a claim on goods taken outside of the UK, the you will be required to return the goods at your own expense. Following a claim, goods are only available to be re-delivered to a UK address. 

Free guarantees provided for TVs, are provided by the manufacturer/supplier and are bound by their own individual terms and conditions. If you need further clarification, please get in touch. 

If a brand deems a product to be faulty due to negligence we will adhere to their terms and conditions. 

Brand

Warranty

Audio-Technica

2 year standard. See terms.

Bang & Olufsen Beoplay

24 months. See terms.

Bang & Olufsen

36 months. See terms.

Bowers & Wilkins

5 year on speakers, 2 year on powered loudspeakers, subs, electronics & headphones & 90 days on accessories. See terms.

KEF

5 year on drivers. 2 year on subs & electronics. 1 year on headphones. See terms.

Monitor Audio

Lifetime warranty on selected custom installation speakers. 5 year on speakers. 2 year on subs & electronic products. See terms.

Sonos

2 year standard. (Smart Home Sounds offer 6 year extended warranty. See terms.)

Sony

1 year standard. Up to 5 year on selected TVs. See product pages. 

Marshall

1 year standard. See terms.

Bluesound

1 year standard. See terms.

Bluecube

5 year warranty on speakers.

Sonance

2 year on ceiling speakers.

Lithe Audio

2 year standard.

Rega

Lifetime warranty. See terms.

Flexson

1 year standard. See terms.

Nova

Lifetime warranty.